Description
Salesforce is seeking a Success Architect - Data360 to play a crucial role in driving successful outcomes for strategic customers by leveraging technical expertise in data and analytics.
As a Data360 Success Architect, you will be a trusted subject-matter expert for the broader Success Architect organization, including how Data360 relates to the success of AI.
Responsibilities:
- Be a trusted Agentforce + Data360 subject-matter expert for the broader Success Architect organization
- Engage with Signature and Strategic customers to evaluate and recommend optimization strategies for technical architecture, dev/ops, performance, and solution design specific to Agentforce + Data360
- Identify and evaluate capability gaps for standard product capability or identify creative Architect solutions through customization
- Facilitate and influence Executive stakeholders while aligning technology strategy to business value and ROI
- Run playbooks aligned with our Success Architect engagement catalog, tailored to the unique needs and opportunities of Agentforce + Data360 customers
- Build strong relationships with both internal and external business partners, contributing to broader goals and growth
- Drive thought leadership through mentoring and knowledge sharing
Requirements:
- Minimum 2 development/project implementation lifecycles of Salesforce Data360/CDP + AI
- Minimum 8 years proven experience in enterprise consulting, including implementing enterprise software solutions in the Analytics/CDP spaces
- Demonstrated ability to analyze, design, and optimize business processes focusing on data & integration architecture, with a focus on guiding customers through migration to and optimization of Agentforce + Data360
- Deep understanding of data modeling, integration architectures, and data governance best practices
- Excellent communication skills, and ability to work collaboratively with cross-functional teams from Developer to Executive
- Ability to facilitate discussions and translate technical concepts & solutions into tangible business value and ROI for customers
- Ability to demonstrate basic understanding and stay up-to-date with emerging data-related and AI technologies
- Proactive and self-starting attitude with the ability to manage tasks independently while collaborating remotely with customers and colleagues
- Values the importance of Data Ethics and Privacy by ensuring that customer solutions adhere to relevant regulations and best practices in data security and privacy
- Degree or equivalent experience required
- Must be a US Citizen
Preferred Experience:
- Experience in a consulting and implementation Partner for Data360/CDP
- Experience with large data such as Snowflake, Databricks, AWS, Google Cloud Storage/Big Query, Azure administration or architecture
- Experience with Customer Data platforms such as Segment, Tealium, Adobe Experience Platform, Amperity, Treasure Data, Twilio Segment, Realtio, etc
- Experience implementing Salesforce Clouds, Multi cloud scenarios - Sales, Service, Industries, Marketing or Commerce
- Familiar with at least one of the Salesforce Architecture Domains: Integration, Access and Identity Management, Data Architecture, Sharing and Visibility, Declarative and APEX Development
- Experience in programming languages such as Python, Java, .Net, SQL
The typical base salary range for this position is $123,100 - $186,300 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $147,400 - $202,600 annually.