Description
We are seeking an Account Manager to join our team in Montpellier, working remotely. As an Account Manager, you will be responsible for managing a portfolio of key restaurant accounts in Montpellier and its metropolitan area, implementing the most relevant tools for our users, and reporting directly to the City Manager Lead.
Key responsibilities include:
- Managing a portfolio of key restaurants in Montpellier and its metropolitan area, requiring real expertise and particular attention.
- Creating a privileged and sustainable partnership by providing Food Tech expertise as an expert in your area/city.
- Optimising the profitability of your portfolio and proposing personalised support, built on the long term with data support.
- Analysing the performance of your portfolio and taking adequate measures. Making direct recommendations to the City Manager Lead, demonstrating agility and openness to novelty.
- Suggesting and implementing marketing and promotional campaigns adapted to your portfolio.
- Closely monitoring operations to optimise the experience of both partner restaurants and clients.
- Regularly visiting your partners in Montpellier to maintain proximity and trust, while working remotely daily with your teams.
Requirements and qualifications:
- Minimum 2 to 3 years of experience in a similar position.
- Ability to negotiate, anticipate commercial discussions, and undertake necessary actions to maintain a quality portfolio and achieve objectives.
- Capacity to control your Partner portfolio, observe local market trends, and provide real-time feedback to partners and manager.
- Field expertise: close to your partners, you ensure qualitative competitive monitoring of your portfolio and the Montpellier market.
- Ability to convince and influence partners to achieve set objectives while respecting Deliveroo's values.
- Proactivity and ability to draw conclusions from action results to make relevant recommendations to your City Manager Lead.
- Quick understanding and appropriation of objectives to be achieved, with autonomy and determination.
- Ability to implement personalised actions consistent with partner needs and managerial directives.
- Capacity to identify, understand, and analyse commercial and operational performance data across your portfolio, in a logic of service excellence.
- Comfort with remote work: organisation, rigour, proactive communication with a team spread across several cities.
- Good knowledge of the local fabric (catering, districts, competition) in Montpellier: an asset.
- Mastery of English (written/spoken) to defend a point of view and communicate effectively.
- Ability to build lasting commercial relationships to make Deliveroo the reference for food among partners.
We offer a range of benefits, including health and wellbeing initiatives, parental leave, retirement plans, and paid leave to support charitable causes.