Peer Support Specialist

We're building a world of health around every individual , shaping a more connected, convenient, and compassionate health experience.

The Peer Support Specialist will use their lived experience with Behavioral Health and/or Substance Abuse Recovery and the Justice system, to guide, coach, and mentor Aetna members who are working towards recovery.

Responsibilities

• Regularly attend case rounds and assist the team with coordinating care for members and identifying members who may benefit from Peer Support Services.
• Orient and educate the care management team on how to best support members in recovery, reinforcing the member Care Plan, maintaining community tenure, adjusting tasks to fit with the member's culture, language, and religion, improving access to care, identifying health care needs, and reducing unnecessary hospitalizations, emergency services, and recidivism.
• Collaborate with healthcare professionals, providers, and justice system personnel on the principles of recovery, and opportunities for improving and understanding the social determinants of health that may be impacting member's health and treatment plan.
• Assist care managers and coordinators in helping members to identify socio-economic issues that affect their overall health and develop health/social management plans and goals.
• May attend medical, behavioral health, or community appointments with members when appropriate to improve adherence to treatment and advocate for getting the best possible care.
• Assist members in setting and attaining short and long-term goals.
• Suggest approaches that encourage members to participate in wellness and recovery activities at a pace that is comfortable for them.

Required Qualifications

• Experience working in a justice-involved setting or with individuals with justice involvement.
• Certified Peer Support Specialist in Virginia.
• 1-2 years' experience in a community/outpatient setting working with individuals with substance abuse or mental health issues.
• Ability to work effectively with a wide range of individuals with substance abuse and/or mental health issues and justice involvement.
• Ability to educate providers regarding recovery-based principles.
• Working knowledge of multi-system engagement and outreach programming related to health care and clinical education.
• Ability to work collaboratively in a team and manage multiple priorities.
• Ability to work independently.
• Strong communication skills.
• Experience using computer and MS Office Suite applications.

Benefits

• Medical, dental, and vision coverage.
• Paid time off.
• Retirement savings options.
• Wellness programs.

Pay Range

$18.50 - $35.29 per hour