Description
The Leidos Defense Sector is seeking a Field Service Representative (FSR) for assignment to a weapons systems program in Guam.
The successful candidate will be part of an end-user embedded, multidisciplinary, Contractor Logistics Support (CLS) team with the Indirect Fire Protection Capability (IFPC Inc 2) missile defense system.
This position assists the end-user in the on-site, day-to-day operation and maintenance of the IFPC Inc 2 Launcher/Interceptor solution, and other peculiar equipment in accordance with established documentation.
The successful candidate will perform all duties under minimal supervision and cross-train within the team to gain proficiency in working with other elements of the IFPC Inc 2 Launcher/Interceptor solution.
Primary Responsibilities
- Support the customer in managing and monitoring the maintenance and sustainment program, including scheduling and conducting services, hardware configuration, hardware/software troubleshooting, and hardware/software installation.
- Contribute to Root Cause Analysis and failure troubleshooting that are above the level of the end-user, including software, hardware, interconnecting cabling, electrical system, and networks.
- Recommend courses of action to the customer, end-user, and peers based on experiential knowledge.
- Create, update, and complete Work Orders with timely professionalism and verify the completeness and accuracy of maintenance reports.
- Demonstrate proficiency in reading and comprehending electrical and mechanical drawings.
- Handle and inspect electrostatic sensitive devices.
- Support ongoing training programs through collaboration with technical trainers to ensure highly trained and competent service members.
- Understand the customer's expectations and perceptions to provide the best support possible, focusing on mission, values, and goals.
- Establish trust and confidence by creating and maintaining open, candid lines of communication with the customer, end-user, and partner companies and agencies.
- Demonstrate discipline, adaptability, attention to detail, sound judgement, initiative, and ability to foster collaboration.
Basic Qualifications
- Bachelor's degree with 4+ years of relevant experience, or 8+ years equivalent experience/combined education.
- Must be able to possess and maintain a SECRET clearance.
- Must understand basic software networking and be able to configure software/hardware to support various tests.
- Must have the ability to upload and verify various software packages and updates required to support the launcher/interceptor solution.
- Must meet physical deployment standards as set forth in DoD Instruction 3020.41, Operational Contract Support, and applicable modifications.
- Must possess and maintain a valid U.S. Passport (Blue Book) with no restrictions on travel.
- Must be able to obtain CompTIA Security + certification.
- Demonstrated proficiency with Microsoft Windows Operating Systems and the Microsoft Office Suite.
- Must be able to lift 35 lbs.
- Must possess a valid driver's license.
Additional Deployment Criteria
- This position requires the successful candidate to pass medical, dental, and psychological screenings according to criteria established by the customer and be designated 'fit for deployment.'
Preferred Qualifications
- Demonstrated ability to master new technical and training applications within a short time.
- Experience, certification, or ability to obtain Common Faculty Development - Instructor Course certification.
- Experience and knowledge of US Army Air and Missile Defense operations.
- Experience and knowledge of US Army Supply and Logistics systems and practices.
- Knowledge of US Army Physical Security standards and practices, and COMSEC & CCI handling and utilization.
- CDL license or USG equivalent preferred.