Description
The Benefits Operations and Leave Coordinator provides operational support for employee benefit programs, leave administration, and multi-state workers’ compensation processes.
Responsibilities
Benefits Operations
- Support the day-to-day administration of employee benefit programs, including health, wellness, retirement, and other benefit offerings.
- Respond to employee benefit inquiries by providing clear, accurate, and timely information.
- Maintain accurate benefits data in HRIS and related systems to support reporting, compliance, and employee records.
- Support compliance with applicable benefits regulations, including ACA, ERISA, COBRA, HIPAA, and other requirements.
- Identify opportunities to streamline benefits processes, improve accuracy, and enhance employee experience.
Leave Administration
- Administer employee leave of absence cases, including vendor-managed and in-house leaves, in accordance with federal, state, and local requirements such as FMLA, state paid family and medical leave, workplace injury leave, and leave as an accommodation.
- Serve as the primary point of contact for employees throughout the leave lifecycle, providing clear, timely, and supportive guidance.
- Partner with payroll to ensure accurate deductions, benefit premium processing, and recovery of missed premiums.
- Support multi-state workers’ compensation compliance, including coverage requirements, injury reporting, and state-specific filing rules.
- Manage the annual workers’ compensation reconciliation audit process by reviewing payroll data, validating classification codes and wage information, and ensuring accurate reporting in alignment with carrier and regulatory requirements.
Requirements
- High school diploma or equivalent required; associate degree or bachelor’s degree in human resources, Business Administration, or a related field preferred.
- 3+ years of experience in benefits administration, leave administration, HR operations, People Operations, or a related HR support function.
- Working knowledge of employee benefits, leave of absence programs, workers’ compensation, and related federal, state, and local compliance requirements.
- Familiarity with applicable regulations, including FMLA, ADA, ACA, ERISA, COBRA, HIPAA, and state paid leave programs.
- Experience working with HRIS, payroll systems, third-party administrators, carriers, vendors, or benefit brokers.
- Strong attention to detail and ability to maintain accurate employee data, documentation, and reporting.
- Strong customer service and communication skills, with the ability to provide clear, timely, and supportive employee guidance.
- Ability to manage competing priorities, meet deadlines, and handle sensitive and confidential information with discretion.
- Proficiency in Microsoft Office, including Excel; Workday experience preferred.
Compensation and Benefits
- The expected base salary range for this role is $75,000- $95,000; actual base salary will be determined based on factors including candidate experience and work location.
- In addition to a competitive base salary, employees are eligible to receive a discretionary bonus.
- Medical, dental, and vision insurance, including healthcare savings and reimbursement accounts.
- 401(k) retirement plan.
- Flexible Paid Time Off and paid parental leave.
- Life and Disability insurance.