Description
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected.
As a Leave of Absence Coordinator, you will analyze reported leave requests, including Family Medical Leave (FMLA), unpaid state, military, and company-specific, to make determinations based on client plans, state, and federal regulations.
Responsibilities:
- Establish FMLA and other unpaid state, military, and company-specific leave claims
- Track and code documentation in accordance with internal workflow processes
- Analyze FMLA and other unpaid claims to determine eligibility and certification in compliance with client plans, state, and federal regulations
- Review claim information received to identify action plan, determine benefits due, and make timely case decisions
- Communicate decisions and ongoing expectations clearly and professionally with claimants and clients
- Maintain professional client relationships and provide excellent customer service
Requirements:
- High school diploma or GED required
- One (1) year of administrative/general office experience or equivalent combination of education and experience required
- FMLA administration experience preferred
- Knowledge of state and federal FMLA regulations
- Excellent oral and written communication, including presentation skills
- Proficient computer skills, including working knowledge of Microsoft Office
- Analytical and interpretive skills
- Strong organizational and multitasking skills
- Excellent interpersonal skills
- Ability to exercise judgment in accordance with well-defined policies and procedures
- Ability to work in a team environment
What we offer:
- A stable, consistent work environment , both in-office and virtual
- $19.31 per hour
- A comprehensive training program to help you support employees and customers from some of the world's most respected brands
- A dedicated mentor and manager to guide you every step of your career journey
- Career development and promotional opportunities as you take on new responsibilities
- A diverse, all-inclusive benefits package designed to support your mental, physical, financial, and professional well-being