Description
We're building a world of health around every individual , shaping a more connected, convenient, and compassionate health experience. At CVS Health, you'll be surrounded by colleagues who care deeply, innovate with purpose, and prioritize safety and quality in everything we do.
As a Pharmacy Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist patients and customers to deliver an exceptional experience. Responsibilities include:
- Living our purpose by following all company Standard Operating Procedures (SOPs) at each workstation to help Pharmacists manage and improve patient health
- Following pharmacy workflow procedures at each pharmacy workstation for safe and accurate prescription fulfillment
- Contributing to positive patient experiences by showing empathy and genuine care
- Completing basic inventory activities, such as accurately putting away medication deliveries and completing cycle counts
- Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
- Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
- Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles
- Delivering additional patient healthcare services, such as immunizations and point-of-care testing, where allowable by law and supported by required training and certification
The Pharmacy Technician may also support immunizations, which includes:
- Completing additional licensure and training requirements to obtain Technician Immunizer status
- Educating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty for vaccination questions
- Monitoring for and responding to adverse reactions
- Reviewing and collecting patient information
- Monitoring and managing vaccine supplies
Required Qualifications:
- Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy
- Must be at least 16 years of age (if the state board of pharmacy does not address or mandate a minimum age requirement)
- Must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program (if the state board of pharmacy does not address or mandate a minimum educational requirement)
Essential Functions:
- Regular and predictable attendance, including nights and weekends
- Ability to complete required training within designated timeframe
- Attention and Focus: ability to concentrate on a task over a period of time, pivot quickly from one task to another, and confirm prescription information and label accuracy
- Customer Service and Team Orientation: actively look for ways to help people, notice and understand patients' reactions, and respond appropriately
- Communication Skills: use and understand verbal and written communication to interact with patients and colleagues
- Mathematical Reasoning: ability to use math to solve a problem, such as determining the total number of tablets to dispense
- Problem Resolution: identifying challenging patient or colleague interactions and choosing the best course of action
- Physical Demands: be mobile and remain upright for extended periods, lift, scan, and bag items, and extend hand(s) and arm(s) multiple directions to place, move, or lift items
Preferred Qualifications:
- 1-3 years previous experience as a Pharmacy Technician
- Previous experience in a pharmacy, retail, medical, or customer service setting
- Ability to work in the home store, and across the market in other locations, to meet business needs
Anticipated Weekly Hours: 10
Time Type: Part-time
Pay Range: $16.50 - $25.00