Description
We are seeking a Bank Host and Catering Assistant to join our team at Spire Dunedin Hospital in Reading, Berkshire.
As a Bank Host and Catering Assistant, you will play a crucial role in ensuring patients feel comfortable and cared for during their stay.
Responsibilities:
- Serve meals, snacks, teas, and coffees to patients on the wards.
- Check and confirm patient dietary requirements and allergies before meal service.
- Ensure meals are delivered accurately and in line with individual patient requirements.
- Provide a professional, friendly, and compassionate service to patients and visitors.
- Maintain high standards of cleanliness within designated ward and catering areas.
- Support stock replenishment and assist with the smooth running of catering services.
- Communicate effectively with ward teams and catering colleagues regarding patient requirements.
- Follow all food safety, health and safety, and infection prevention procedures at all times.
Requirements:
- Previous experience within healthcare, hospitality, catering, or customer service environments would be beneficial.
- Confident communicating with patients, colleagues, and visitors.
- Able to build positive relationships and provide excellent customer service.
- Comfortable managing your workload independently and making day-to-day decisions within established procedures.
- Comfortable working in a busy, fast-paced environment.
- An understanding of food hygiene and food safety requirements would be beneficial.
- Comfortable with a physically active role involving regular walking, standing, pushing meal trolleys, and moving between wards throughout the shift.
- Demonstrates a caring, professional, and customer-focused approach when supporting patients, visitors, and colleagues.
- Reliable, organised, and committed to maintaining high standards of service and patient care.
Benefits:
- Competitive rates
- Flexible bank working opportunities to fit around your commitments
- Access to training and ongoing development
- Opportunities to gain experience within a leading independent healthcare provider
- Access to colleague wellbeing support and benefits
- A supportive and welcoming team environment where your contribution is valued