Description
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering a market leading customer experience.
You’ll be working in a high-demand environment, providing 1 to 1 styling in suits, offering a five-star bra fit experience or a tailor-made beauty routine.
Key responsibilities include:
- Creating genuine connections with customers through fitting appointments and style advice
- Utilising digital tools, such as the Sparks App and in-store devices, to provide a personalised five-star service
- Balancing speed and accuracy while maintaining high standards
- Adapting to where you’re needed, when you’re needed
The working pattern for this role is: Week 1:
- Sunday: 15:00-19:00
- Wednesday: 15:00-19:00
- Thursday: 15:00-19:00
Week 2:
- Monday: 15:00-19:00
- Saturday: 15:00-19:00