Entity Content maintains a central database that connects and unlocks the true value of content across products and internal services.

Roles & Responsibilities

Process and maintain data accurately and in a timely manner onto databases.
Ensure data accuracy, timeliness and completeness are maintained as per company standards.
Develop expertise in databases and financial knowledge through continuous learning and development.
Widen usage of available tools/support to best advantage to maintain/improve content quality during daily operations.
Adhere to dynamic process changes, data operations standards and current data policies & procedures.
Deliver high productivity and quality data as per expected performance standards.
Proactively identify, call out, and resolve data problems.
Communicate & liaise with internal and external departments for resolution of data queries as per established process.
Test new database/application releases where appropriate, providing constructive user feedback.
Perform in-depth analysis on queries, identify root cause and drive action plans to improve Quality and customer experience.
Ensure awareness of customer views on content & recommend improvements/raise problems as needed.
Provide support to team for smoothening of process.
Ensure allotted tasks are completed within agreed SLA’s & meet service metrics of the team.

Required Skills and Experience

Technical/Professional Skills at an Intermediate level in using Excel & SQL.
Quick learner with high level of agility.
Good communication skills – Written and Verbal in French Language.
Ability to take multiple tasks and flexible to extend support as per business requirements.
Flexible to work in different shifts & Hybrid model of 3 days in Office & 2 days working from Home.
Ability to operate with minimal guidance.
Coach and train analysts on data issues, databases & products.
Validated analytic and problem-solving skills, innovation and taking initiative in continuous process improvements.

Entity Content Maintainer

Skills