Description
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
As a Financial Representative, you will be part of our team in Southfield, MI, working in a hybrid arrangement with onsite collaboration. The primary purpose of this role is to calculate employee benefit overpayments and obtain reimbursements from overpaid disability and worker's compensation cases.
Responsibilities:
- Ensures compliance with established recovery procedures and standards
- Maintains quality control
- Conducts periodic file reviews of team members' files
- Provides payroll administration services for claimants receiving payments from outside of company systems
- Coordinates recovery activity on assigned cases
- Refers cases to collection agencies as applicable
- Notifies employees verbally and in writing of claim overpayments
- Responsible for manual calculations of employee benefit overpayments
Additional Responsibilities:
- Performs other duties as assigned
- Supports the organization's quality program(s)
Qualifications:
- Bachelor's degree from an accredited college or university preferred
- Three (3) years of financial experience or equivalent combination of education and experience required; claims management experience preferred
- Good knowledge of claims management
- Technical knowledge of recovery requirements
- Excellent oral and written communication, including presentation skills
- PC literate, including Microsoft Office products
- Analytical and interpretive skills
- Strong organizational skills
- Excellent interpersonal skills
- Excellent negotiation skills
- Good judgment and discretion skills
- Ability to work in a team environment
- Ability to meet or exceed Performance Competencies