Description
We are seeking a General Merchandise Team Leader to join our team at Target. As a General Merchandise Team Leader, you will be responsible for leading a team of hourly team members and ensuring that our guests have an exceptional shopping experience.
The starting pay range for this position per hour is $21.75 - $23.75, and the full pay range is $21.75 - $37.00 per hour.
Responsibilities:
- Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience
- Ensure every team member understands, is trained, and consistently delivers on Target’s guest experience commitments and consistent operations
- Actively observe and provide feedback, holding team members accountable while recognising great guest experience moments
- Review area guest, financial, and team outcome metrics to identify opportunities, take action to improve, and align team on the right behaviours and execution
- Lead the execution of daily/weekly workload to deliver on department and store sales goals and guest engagement
- Educate team on how operational procedures affect inventory management, store profitability, and product availability
- Help assess reporting to identify gaps in GM processes and assist in developing a plan to resolve
- Be an expert of operations, accuracy, process, and efficiency
- Assign daily tasks to team members based on planned workload and guest traffic patterns
- Establish clear goals and expectations and hold team members accountable
- Help with efficient delivery to our guests by leading pick, pack, and ship fulfilment work accurately
- Enable a consistent experience for our guests by ensuring product is in stock, available, accurately priced, and signed on the sales floor
- Stay informed about relevant trends and products to educate team members
- Evaluate candidates for open positions and develop a guest-centric team
- Identify team members for future leader positions and utilise growth development to build a talent pool
- Support guest services such as back-up cashier and digital fulfilment processes
- Demonstrate inclusivity by valuing diverse voices and approaches
- Demonstrate a culture of ethical conduct and follow all Target policies and safety procedures
- Lead and demonstrate a safety culture through modelling and recognising safe behaviours
Requirements:
- High school diploma or equivalent
- Age 18 or older
- Previous retail experience preferred but not required
- Ability to lead and hold others accountable
- Effective communication skills
- Ability to work independently and as part of a team
- Capability to remain focused and composed in a fast-paced environment
- Welcoming and helpful attitude towards all guests and team members
- Access all areas of the building to respond to guest or team member issues
- Interpret instructions, reports, and information
- Accurately handle cash register operations as needed
- Climb up and down ladders
- Scan, handle, and move merchandise efficiently and safely
- Flexible work schedule, including nights, weekends, and holidays
Benefits:
- Comprehensive health benefits and programs
- 401(k)
- Employee discount
- Short-term disability
- Long-term disability
- Paid sick leave
- Paid national holidays
- Paid vacation