Description
As a Data Center Technician, you will play a vital role in maintaining and optimizing the IT infrastructure within our data center.
Your responsibilities will include:
- Diagnosing and resolving issues related to IT hardware and ensuring the continuous support of the data center's IT infrastructure across all compute, storage, and networking platforms.
- Collaborating effectively with internal teams and external contractors to address technical and operational challenges across the data center floor.
- Installing, upgrading, and decommissioning hardware based on operational requests, change requests, and project requirements.
- Managing and maintaining the connectivity of fiber optic cables, copper patch cords, and structured cabling in accordance with Nebius standards and documentation.
- Planning, executing, and monitoring regular IT tasks , including preventive maintenance, break/fix activities, and routine deployments , to maintain and improve data center infrastructure operations.
- Supporting the Return Merchandise Authorization (RMA) process by assisting with hardware identification, fault documentation, and coordination with the DC Diagnostic & RMA team, in accordance with established Nebius procedures.
- Developing and maintaining clear, accurate documentation including hardware configurations, troubleshooting guides, maintenance logs, and operational runbooks.
- Collaborating with cross-functional stakeholders including shift leads, infrastructure engineers, and DC management to ensure work is completed to standard and on schedule.
- Participating in shift-level technical tasks and project execution as directed by the Senior DC Technician or Lead DC Technician.
- Monitoring and reporting on the status of assigned work items, incidents, and hardware tasks through Nebius ticketing and operational systems.
We expect you to have:
- Hands-on experience diagnosing and resolving server hardware issues in a production or enterprise data center environment.
- A solid understanding of data center operations, server architecture, and network equipment principles.
- Basic proficiency in the Linux operating system and familiarity with command-line tools for system identification, log review, and basic diagnostics.
- Practical experience working with server IT hardware, enterprise-grade network switches, and fiber optic cabling.
- Proficiency with standard documentation and productivity tools including spreadsheets, with the ability to maintain logs, records, and operational reports.
- A proactive, responsible, and quality-focused approach to work with a strong commitment to safety and process adherence.
Core Physical Requirements:
- Ability to stand and remain on your feet for extended periods, typically four or more consecutive hours during active shift operations.
- Ability to safely lift, carry, and position equipment weighing up to 50 pounds unassisted, and heavier loads with appropriate team-lift protocols or mechanical aids.
- Comfortable working at heights including ascending and descending ladders, raised platform equipment, and elevated data center infrastructure.
- Ability to work in confined spaces such as under raised floors, within enclosed rack enclosures, and in cable management pathways.
- Comfortable working in environments with variable temperatures, including cold aisle containment zones and active cooling infrastructure.
- Manual dexterity sufficient to handle small form-factor components, precision cabling, and fine connector installations.
- Visual acuity sufficient to read equipment labels, small-form-factor interface indicators, and detailed wiring diagrams in variable lighting conditions.
- Ability to push or pull equipment carts, server sleds, and wheeled infrastructure weighing up to 500 pounds on level surfaces.
It will be an added bonus if you have:
- Valid Driving License
- Project planning skills
Key employee benefits in the US:
- Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families.
- 401(k) plan: Up to 4% company match with immediate vesting.
- Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
- Remote work reimbursement: Up to $85/month for mobile and internet.
- Disability & life insurance: Company-paid short-term, long-term and life insurance coverage.
Pay Transparency We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
Base Compensation Range $30-$45 USD