Description
We are seeking a Technical Architect to join our Sales and Solutions Engineering team. As a Technical Architect, you will work closely with account teams, presales, services, and alliances to design, develop, integrate, and support enterprise solutions involving HPE hardware and software platforms.
Responsibilities:
- Act as a technical advisor during customer engagements, workshops, solution reviews, and architecture discussions.
- Gather customer requirements and translate business needs into technical solutions.
- Build technical solutions in collaboration with engineers within the team and organisation.
- Deliver technical presentations, demonstrations, and hands-on workshops for customers and partners.
- Provide advanced technical support during solution deployment, integration, and post-production phases.
- Troubleshoot complex customer issues and drive root-cause analysis to resolution.
- Collaborate with sales, presales, product teams, and customer stakeholders to ensure successful solution adoption and customer satisfaction.
Education and Experience Required:
- Bachelor's or Master's degree in Computer Science, Information Systems, or equivalent.
- Typically 6-10 years of experience.
Knowledge and Skills:
- Strong software engineering and programming experience.
- Designing and integrating software/hardware systems running on multiple platform types into overall architecture.
- Ability to guide and mentor less experienced staff members.
- Excellent written and verbal communication skills; mastery in English.