Description
The Site Solutions Associate will assist project teams in managing investigator site reimbursement processes, including invoicing, accounts payables, and budget data entry.
Responsibilities:
- Receive and review incoming invoices and contracts via standard mail, email, and fax
- Generate one-time billings for client sites in department's proprietary system
- Scan and post site invoices and backup documentation to billings within proprietary system
- Manage Level I site inquiries in designated case management system
- Respond promptly to site inquiries in conjunction with designated department KPIs
- Direct advanced/escalated requests and unresolved issues to designated project team
- Execute various administrative tasks supporting ongoing project lifecycle
Qualifications:
- Bachelor's Degree and 0-1 year of accounting, project finance, or Investigator Site payment experience in Clinical studies or equivalent combination of education, training, and experience
- Advanced Level of English
- Knowledge of Microsoft Office applications
- Technical accounting skills
- Good analytical and numeracy skills
- Customer service oriented
- Ability to prioritize and coordinate multiple work requirements to meet deadlines
- Reporting to a Manager based in India