Description
Join M&S as a Customer Assistant in our Food section at the Silverlink Newcastle store. As a Christmas Customer Assistant, you will work part-time hours during the Christmas period, with potential to work up to full-time hours in the weeks commencing 13th and 20th December. Your main responsibilities will include:
- Providing five-star service to customers at pace
- Confidently recommending and selling M&S Food products
- Utilising digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
- Contributing to a positive, high-energy environment and supporting colleagues
- Adapting to changing demands of the retail environment and working across various areas of the store
You will be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. Being a team player is crucial. Flexibility is also vital.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity.