Description
The Solutions Engineer (SE) is a customer-focused technical sales professional responsible for providing technical expertise, solution design, and implementation guidance to customers.
Key responsibilities:
- Identify opportunities and contribute to the development of the Technical Account Plan
- Qualify opportunities by translating customer business challenges into technical contexts and recommending qualified partner resources
- Develop and present solutions, including interpreting RFPs, researching business benefits, and coordinating solution development
- Engage in post-sales transition and customer success activities, such as coordinating with post-sales teams and ensuring customer technical needs are met
- Focus on continuous development of technical, professional, and sales skills
Minimum qualifications:
- 5-8 years of experience in markets where Cisco competes
- 5 years of field technical sales experience as a Solutions Engineer, Architect, or equivalent role
- Strong operating experience and proven expertise in at least one specialization area, such as Enterprise Networking, Data Center Networking, Wireless LAN, Security, or Software-Defined Solutions
- Mandarin speaking is required