Intermediate Track File Handler

Keoghs' Retail Team is seeking to recruit an Intermediate / Multi Track File Handler to manage a caseload of non-delegated Intermediate / Multi Track Employers' Liability (EL) and Public Liability (PL) claims.

This varied and rewarding role offers an excellent opportunity to join Keoghs' thriving Corporate Sector Risk Practice, working with a range of high-profile retail clients.

The successful candidate will predominantly handle a litigated caseload, while also managing a number of cases from the pre-litigation stage through to conclusion.

The role provides exposure to a diverse range of claims and excellent opportunities for professional development within a highly regarded and collaborative team environment.

Key Responsibilities

• Manage a mixed caseload of Employers' Liability (EL) and Public Liability (PL) claims, predominantly Intermediate / Multi Track typically valued between £25,000 and £100,000.
• Assess liability, causation, and quantum, providing clear and commercially focused advice to clients.
• Support the development of junior team members through supervision, mentoring, and coaching in line with Keoghs' Competency Frameworks, while contributing to financial authority audits.
• Develop and implement effective case strategies to achieve the best possible outcomes, identifying areas requiring further investigation and evidence gathering.
• Utilise the firm's Case Management System effectively to progress files efficiently from instruction through to conclusion.
• Draft legal documentation, including Defences, witness statements, and other pleadings as required.
• Attend court hearings, trials, settlement conferences, and other proceedings, either in person or remotely, as required.
• Achieve individual and team performance targets, including chargeable hours, work in progress (WIP), and the accurate capture of client management information (MI).
• Collaborate with colleagues across the wider business to ensure the seamless delivery of high-quality legal services to clients.
• Maintain compliance with the Solicitors Regulation Authority (SRA) Code of Conduct and uphold the Keoghs Values in all aspects of the role.

Skills, Knowledge & Expertise

The successful candidate will demonstrate the following knowledge, skills and experience:

• Proven experience handling Employers' Liability (EL) and Public Liability (PL) Intermediate and/or Multi Track claims is essential.
• Previous experience supervising or supporting the development of colleagues within a legal environment.
• Strong mentoring and coaching skills, with the ability to develop and support team members.
• Positive, confident and enthusiastic approach to work.
• Excellent verbal, written and listening communication skills.
• Strong negotiation skills with the ability to influence outcomes effectively.
• Ability to prepare clear, concise and commercially focused reports.
• Excellent interpersonal and client relationship management skills.
• Collaborative team player with a willingness to support colleagues when required.
• Strong analytical and problem-solving skills.
• Ability to manage competing priorities, meet deadlines and perform effectively under pressure.
• Ability to build credibility and establish trust with clients, colleagues and stakeholders.
• Confident decision-maker with sound judgement.
• Proactive approach to identifying potential issues and implementing practical solutions.
• High level of attention to detail and ability to maintain concentration across a varied caseload.
• Self-motivated and driven to achieve individual and team objectives.
• Strong technical legal knowledge and practical litigation experience.
• Proficient IT skills, including experience using case management systems and Microsoft Office applications.

Benefits

• Davies Incentive Plan
• 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
• Family Cover Private Medical Insurance (Bupa)
• Simply Health Care Cash Plan
• WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
• Death in Service
• Critical Illness Cover
• PHI/Income Protection (Private health insurance)
• Pension Contribution based 5% Employee / 3% Employer
• Employee Resource Groups
• Employee Volunteering Programme
• Cycle to Work Scheme
• Tech Scheme
• Season Ticket Loan
• Gym Flex
• Access to Online Discount Sites
• Discounted Gourmet Society Membership
• Discounted Tickets for Merlin Attractions nationwide
• Discounts at local retail outlets