Description
We are looking for an IT Systems Administrator to join our Internal IT team in Amsterdam. As Workwize grows towards 200 employees, you will own day-to-day IT for our own people: the support queue, onboarding and offboarding, macOS and Windows endpoints, and SaaS access.
Key Responsibilities:
- Own the internal IT support queue and keep SLA compliance at 90% or higher.
- Run onboarding and offboarding end to end: accounts, devices, apps and licenses.
- Keep SaaS access, licenses and access reviews clean and up to date.
- Administer macOS and Windows devices: MDM, patching, EDR and device recovery.
- Manage Microsoft 365, Entra ID, Google Workspace, SSO, MFA and shared mailboxes.
- Support incidents and security investigations.
- Write runbooks and automate recurring work, so the same issue does not come back.
- Use data to improve SLAs, device compliance and license management.
Requirements:
- 3+ years of hands-on Microsoft 365 and Entra ID (Azure AD) administration.
- Hands-on experience managing macOS devices through an MDM, such as Jamf, Kandji or Intune.
- Experience with an ITSM tool and SLA-driven support.
- Experience owning onboarding, offboarding, access and device readiness.
- A good understanding of least privilege, MFA and secure offboarding.
- Excellent English, written and spoken.
- Able to work from our Amsterdam office 3 days per week.
Bonus Skills:
- Google Workspace administration.
- SSO / SAML and SCIM provisioning.
- Windows endpoint management (Intune, Autopilot) and EDR tools such as Defender, CrowdStrike or SentinelOne.
- PowerShell or Python scripting.
- Using AI tools for IT administration and documentation.
- Experience at a scale-up of 150 to 400 people.
Workwize Offers:
- Flexible hybrid work environment.
- Top-notch tools and equipment provided.
- Vibrant, entrepreneurial culture with opportunities for growth.
- Off-sites and multi-yearly team bonding events.
- Team lunches and surprise events to keep things fun.
- Pension scheme.
- Classpass corporate membership.