Description
Job Overview
We are looking for a Senior Software Engineer to join Team Vector, building conversational AI for banks and credit unions.
About the Role
As a Senior Software Engineer, you will design, build, and ship the core of our agentic voice AI framework, focusing on low-latency voice AI experiences and LLM architecture under real constraints.
Responsibilities
- Design, build, and ship the core of our agentic voice AI framework, from conversation orchestration to tool calling and runtime architecture.
- Build and evolve the harness controls (guardrails, grounding, policy checks, evaluation) that make our LLM agents trustworthy enough for banking.
- Work on latency end-to-end: profile, measure, and optimize every stage of the real-time voice pipeline.
- Help unify our runtime architecture and remove configuration friction so new banking use cases can launch quickly.
- Keep our existing production systems stable and reliable while building what comes next.
- Work with product, design, and engineering teams across Europe and Vancouver to turn ambiguous problems into shipped outcomes.
- Use AI-assisted development tools daily and help set the standards for how we review and verify agent-generated code.
Tech Stack
- Coding languages: Python, Elixir, TypeScript, React (JavaScript)
- Persistence: Amazon RDS for PostgreSQL, DynamoDB, S3
- Infrastructure: AWS
- Monitoring: DataDog
- CI/CD: Jenkins, Argo CD
- AI: Gemini, Claude Code
- Infrastructure as Code: Terraform
- Other: Kafka, GitHub, Kubernetes, Docker
Requirements
- AI Systems Experience: You have built production AI systems before and understand LLM architecture well.
- Real-time or voice AI experience is a strong plus, and so is experience with agent SDKs.
- Architecture & Technical Judgment: You own the design of complex components, make sound tradeoffs, and spot risk early.
- Excellent: Trusted, Fast Delivery: You ship fast without cutting corners.
- Applied AI Fluency: You actively use tools like Claude to design, build, review, and ship.
- Proactive: You see problems before they're assigned to you and act on them.
- Adaptable: You do well in a fast-paced environment where priorities, tools, and the AI landscape itself change quickly.
- Curious: Learning Velocity: You're hungry to learn.
- Cross-Continental Collaboration: You communicate clearly in writing and in person, and you do well on a distributed team.
- Leadership Instincts: You set direction, unblock people, and raise the bar without micromanaging.