Description
As an internationally based telephonic interpreter for Kizigua in LSA's network of independently contracted interpreters, you are responsible for handling telephone calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in various settings.
Responsibilities:
- Provide effective telephonic remote interpreting
- Answer inbound calls in a timely manner
- Provide superior customer service
- Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality
- Adhere to all policies and procedures, including professional interpretation protocols and industry-specific best practices
Qualifications/Experience:
- Full fluency in both English and Kizigua
- Technology proficient (web-based platforms, email, Microsoft Word)
- An interpreting space that is quiet, secure, and free from outside noises
- 1+ years of professional interpreting experience preferred
- Industry-specific certifications/trainings preferred (CMI, CCHI, Bridging the Gap, Cross-Cultural, etc.)
LSA was named a Top Provider and a Top Workplace in 2026.