Description
G&A at Datadog rapidly scales the physical space, hiring, onboarding, and financial and legal systems to keep our business running in top form.
As a Deal Desk Analyst, you will work cross-functionally with our Sales Operations, Billing, Contracts and Legal teams to provide quoting and deal structuring support to the Global Sales Team.
This will be a growth position as Datadog’s business continues to expand.
At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table.
We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
Responsibilities
- Develop in-depth knowledge of Datadog’s licensing and pricing models to provide deal structuring and quoting support to our global sales teams
- Be a creative problem solver who finds a way to meet customers’ needs while adhering to Datadog’s selling policies
- Solve customer satisfaction issues following execution of the deal
- Actively negotiate deals directly with the customer as needed
- Work cross functionally across various stakeholder groups including legal, contracts, sales operations, order management, revenue, finance and product management
- Function as point of contact and subject matter expert for Sales on deal pricing matters
- Drive adherence to internal controls, protocols and business rules
- Partner with the team to identify and build AI-powered automations that improve deal desk efficiency and scale our operations
Requirements
- At least 2 years of overall experience including related processes such as sales operations, finance, sales strategy or sales enablement
- Working knowledge of revenue recognition principles
- Strong attention to detail
- Ability to multi-task
- Strong communication skills
- Ability to work in fast paced, high pressure environment
- Strong quantitative skills
- Strong MS Word, Excel and PowerPoint skills
Nice to Have
- Experience with Salesforce and CPQ
- Hands-on experience using AI tools such as Claude, ChatGPT, or similar , and a genuine interest in applying AI to automate and scale business processes
Benefits and Growth
- Generous and competitive benefits package
- New hire stock equity (RSUs) and employee stock purchase plan
- Continuous career development and pathing opportunities
- Product training to develop an in-depth understanding of our product and space
- Best in breed onboarding
- Internal mentor and buddy program cross-departmentally
- Friendly and inclusive workplace culture