Description
We are seeking an experienced SAP Signavio Platform & Process Intelligence Lead to own the strategy, governance, operational excellence, technical enablement, and continuous evolution of HP's SAP Signavio ecosystem.
The role will be responsible for supporting and administering SAP Signavio Process Intelligence, Process Insights, Process Manager, Process Governance, Journey Modeler, and related integrations while ensuring platform stability, security, compliance, user enablement, and adoption across the enterprise.
The successful candidate will serve as the primary technical owner for HP's SAP Signavio ecosystem, partnering with business stakeholders, process owners, SAP teams, enterprise architects, cybersecurity teams, and SAP Signavio product support to deliver process intelligence capabilities, support enterprise transformation initiatives, and drive continuous improvement and measurable business outcomes through data-driven insights.
Key Responsibilities
- Process Mining & Process Intelligence Delivery: Own process mining delivery to generate actionable insights that improve operational efficiency, compliance, and business performance.
- Integration & Technical Enablement: Enable SAP Signavio integrations and technical capabilities across SAP, BTP, data platforms, and enterprise systems to support scalable process intelligence delivery.
- Vendor & Product Management: Act as the primary SAP Signavio technical owner, managing vendor escalations, governance, releases, and adoption of new platform capabilities.
- SAP Signavio Platform Administration: Administer and govern the SAP Signavio ecosystem, including platform operations, access, licenses, service health, compliance, and support resolution.
- Security, Compliance & Risk Management: Own security, privacy, risk, and compliance governance for SAP Signavio capabilities, ensuring alignment with HP standards and enterprise architecture requirements.
- Platform Adoption & Community Support: Drive SAP Signavio adoption through community engagement, technical enablement, platform communications, office hours, and user support.
Key Skills
- Core Signavio Skills: SAP Signavio Process Intelligence, SAP Signavio Process Insights, SAP Signavio Process Manager, SAP Signavio Process Governance, SAP Signavio Journey Modeler, SAP Signavio Collaboration Hub, Process Data Management (PDM)
- Platform Operations: User Administration, Role-Based Access Control, SAML SSO, Identity Management, License Administration, Platform Governance, SaaS Platform Support
- Process Mining: Variant Analysis, Conformance Checking, Root Cause Analysis, Process Analytics, SIGNAL Queries
- SAP & Integration: SAP S/4HANA, SAP ECC, SAP BTP Administration & Signavio Connectivity, SAP Integration Suite, SAP Cloud ALM (Nice-to-Have skill), API Integrations, Data Integration
- Data & Analytics: SQL queries – Expert level, Data Modelling, Event Log Design, ETL / ELT Concepts, Process Reporting & KPI Analytics, KPI Frameworks
- Governance: Cybersecurity Reviews, Privacy Compliance, Vendor Management, Service Management, Change Management
Education and Experience Requirements
- 7-10+ years in SAP, Process Mining, Signavio, Process Intelligence, or Enterprise Platforms.
- Four-year or Graduate Degree in Computer Science, Information Systems, or any other related discipline or commensurate work experience or demonstrated competence.
- 5+ years hands-on SAP Signavio administration experience.
- Experience administering SAP Signavio Process Manager, Collaboration Hub, Process Governance, and Process Intelligence environments.
- Experience managing user access, licenses, roles, and governance.
- Experience with SAP Signavio Process Intelligence implementations.
- Experience with SAP Vendor Management & Support Escalation Experience.
- Strong SQL and data analysis skills.
- Experience working with cybersecurity, privacy, and compliance stakeholders.