Description
Mastercard is seeking a Commercialization Manager, Economics Intelligence to lead initiatives to support the growth and scalability of the Economic Intelligence (EI) product suite in the region.
The successful candidate will partner with customers and help them drive measurable value by building strong relationships, proactively engaging with customers, managing the delivery of new and complex EI products and solutions, and acting as a knowledge expert on EI products and solutions.
Key responsibilities include:
- Building strong credible relationships with clients and internal stakeholders
- Pro-actively engaging with customers to strengthen their internal skills, knowledge, and experience for Mastercard products and solutions
- Managing the delivery of new and complex EI products and solutions to customers
- Partnering with product and sales teams to ensure clear communication to customers
- Acting as a knowledge expert on EI products and solutions and the most effective means of implementations
- Reducing customer churn in supporting renewals and driving customer expansion
The ideal candidate will have:
- Proven experience working in customer delivery or consulting
- Product-minded and focused on delivering solutions that are scalable and leverage cutting-edge technologies
- Strong communication and interpersonal skills
- Exceptional analytical, quantitative problem-solving and program management skills
- Fluency in English, with other languages desirable
- Advanced Excel and PowerPoint skills
- A bachelor's degree in economics or commerce
In terms of specific skills, the following are required or desirable:
- Experience working with economics data
- Experience in capital markets, financial services, public sector, retail FP&A or consulting
- SQL, R, and Python skills
As a Commercialization Manager, Economics Intelligence, you will have the opportunity to make an impact by partnering with customers and helping them drive measurable value. You will work closely with the product team to execute a well-designed onboarding experience and provide ongoing support to customers.
In return, Mastercard offers a competitive salary and a comprehensive benefits package.