Description
Grafana Labs is looking for a technically fluent engineer who loves building powerful demos, explaining complex systems clearly, and helping SRE and platform engineering leaders understand the value of their open approach to observability.
As Grafana's offering shifts from dashboards to industry-leading agentic observability, the Product Marketing team is responsible for closing the gap between what their products can do and how customers understand that value.
The successful candidate will play a critical part in that transformation, building clear, consistent positioning, enabling sellers with trustworthy technical narratives, and creating content that helps Platform Engineering teams quickly grasp why Grafana Cloud is the right choice for them.
Key responsibilities include:
- Building strategic, buyer-focused demos, videos, workshops, and webinars
- Creating and maintaining polished, narrative-driven demos that highlight Grafana's value for SRE and platform engineering leaders
- Recording high-quality technical demo videos and walkthroughs
- Leading webinars, workshops, and technical sessions designed for evaluators
- Teaching customers not just how Grafana works, but why their approach is differentiated and valuable
- Using AI tools to generate variations, summaries, and reusable assets that scale technical content across channels
- Enabling Solutions Engineers with clear, consistent technical storytelling
- Serving as PMM's technical liaison to the SE org, ensuring consistent messaging and demo guidance
- Producing technical enablement assets, value-driven talk tracks, competitive narratives, and demo best practices
- Collaborating with PMMs to drive technical buyer engagement across high-impact channels
- Partnering with PMMs to identify the most important buyer personas, problems, and technical messages
- Extending technical narratives into impactful buyer-facing channels
- Bringing a technical perspective to PMM planning
- Using automation and AI to scale technical content
Requirements:
- 5+ years in a technical role (solutions engineering, SRE, DevOps, backend engineering, technical PMM, or similar)
- Strong understanding of observability concepts and the needs of SRE/platform teams
- Ability to translate deep technical concepts into clear, value-focused stories
- Experience presenting technical content through demos, workshops, or webinars
- Excellent written and verbal communication
- Strong cross-functional collaboration
- High ownership mindset with the ability to drive projects from concept to completion
- Comfort with light scripting or workflow automation
Nice to have:
- Hands-on experience with Grafana, Prometheus, Loki, Mimir, Tempo, or similar observability tools
- Prior experience in Sales Engineering, DevRel, or technical product marketing
- Familiarity with demo environment automation or infrastructure-as-code tools
- Exceptional live presentation or workshop facilitation skills
In the US, the base compensation range for this role is $183,858 - $220,630.