Description
At Morgan & Morgan, the work we do matters. We're a leading personal injury law firm dedicated to protecting the people, not the powerful. We're seeking a Case Manager to join our team in Atlanta, Georgia.
As a Case Manager, you will be highly organized and able to work on a varied caseload. You will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer-focused and empathetic.
Responsibilities:
- Interact with existing and potential clients daily, via telephone and in person.
- Order medical records from providers and communicate with clients and providers during treatment.
- Obtain necessary documents to support injury and/or liability positions.
- Interact with insurance carriers and healthcare providers to secure records and account balances.
- Work directly with multiple coworkers involved in case file management and support.
- Maintain organized case files.
- Prepare comprehensive demands and assemble support for submission to carriers under attorney supervision.
- Interact with attorneys and present case synopses when required.
- Manage case files from intake to closing under attorney direction.
Qualifications:
- Bachelor's degree preferred.
- Prior experience as a Personal Injury Case Manager or at least 2 years of experience in a legal position or as an insurance adjuster.
- Ability to be a team player and follow procedures.
- Proactive interaction with clients, insurance companies, and medical providers.
- Must possess multi-tasking, prioritization, and workload management skills with minimal supervision.
- Highly organized with the ability to juggle multiple deadlines in a fast-paced environment.
- Strong writing and communication skills along with attention to detail.
- Extensive computer and database expertise, including Microsoft Word, Excel, Outlook, and typing at least 35 wpm.
Benefits:
- Medical and dental insurance.
- 401(k) plan.
- Paid time off and paid holidays.