People Legal-Employment Law Case Manager

Join Cisco's Case Management and Compliance (CMC) team within our global People Legal (Employment Law) organization. As a People Legal (Employment Law) Case Manager, you will lead the end-to-end investigation, strategy, and defense response for single-plaintiff employment disputes across the Americas.

Responsibilities:

• Agency Charge & Pre-Litigation Defense: Independently manage and drive the response to federal, state, and local administrative agency charges, attorney demand letters, and arbitration demands.
• Fact Investigation & Witness Interviews: Conduct rigorous, objective internal investigations, interview key witnesses and managers, gather relevant electronic and personnel records, and synthesize complex factual timelines.
• Substantive Legal Drafting: Author compelling, high-quality agency position statements, mediation briefs, demand letter responses, and dispute summaries that accurately reflect the facts and align with Cisco's legal philosophy and defense strategy.
• Corporate Representative & Dispute Resolution: Prepare for and serve as Cisco's corporate representative at administrative agency fact-finding conferences, mediations, arbitrations, and depositions as needed.
• Discovery & Litigation Hold Governance: Oversee employment litigation discovery processes, coordinate with eDiscovery specialists to implement and monitor legal holds, and ensure data preservation compliance.
• Proactive Risk Mitigation & Cross-Functional Coaching: Identify recurring workplace trends from case data and partner with People & Communities (HR) to refine internal policies and mitigate systemic risk across the business.
• Modern Legal Tech & AI Adoption: Leverage cutting-edge legal technology and AI-powered tools to accelerate investigative research, document review, and case workflow management.
• Statutory Compliance & EEO Reporting: Partner with internal stakeholders and external compliance partners to manage, review, and ensure the timely submission of annual statutory filings across the Americas.

Minimum Qualifications:

• Bachelor's degree (B.A./B.S.) from an accredited institution.
• 7+ years of dedicated experience in substantive employment law, complex Employee Relations investigations, or legal case management.
• Agency & Charge Experience: Proven track record of independently managing, investigating, and drafting responses to EEOC or state agency discrimination and retaliation charges.
• Communication & Drafting: Exceptional written and verbal communication skills with the ability to distill complex fact patterns into clear, persuasive executive summaries and legal responses.

Benefits:

• Medical, dental, and vision insurance
• 401(k) plan with a Cisco matching contribution
• Paid parental leave
• Short and long-term disability coverage
• Basic life insurance
• Paid time away (10 paid holidays, 1 floating holiday, 16 days of paid vacation time per full calendar year)
• Optional 10 paid days per full calendar year to volunteer

Salary Range: $137,500.00 to $174,100.00