Description
Web Production Lead, Global Design Production
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. The Global Brand & Creative team within Marketing is responsible for our brand and marketing creative.
As a Web Production Lead, Global Design Production, you will own the web production on the Global Design Production team across product, campaign, and industry teams on Salesforce.com. This role will lead a new team of web production designers, set the standard for production quality, and help build and refine new workflow processes. You will also stay hands-on, working directly in Figma to build, review, and unblock work alongside the team.
Responsibilities
- Own project delivery end-to-end: scope, timeline, resourcing, and quality across multiple concurrent web production workstreams.
- Build and grow a team of web production designers , hiring, onboarding, mentoring, and developing their craft and career paths.
- Stay hands-on in Figma: build and review production-ready mockups, set the quality bar, and jump into complex or high-priority builds directly.
- Translate briefs, wireframes, content matrices, and creative direction into scalable production plans the team can execute against.
- Establish and evolve production processes, design system usage, templates, and QA standards across the team.
- Partner directly with Art Directors, PMMs, copywriters, project managers, and web publishing leads to manage handoffs, dependencies, and escalations.
- Identify gaps or risk in project inputs early and proactively resolve them before they hit production.
- Balance team workload and prioritization across a high-volume, fast-moving portfolio of projects.
- Champion adoption of new tools and AI-assisted workflows across the team.
Requirements
- Proven experience managing and growing a design or production team, including hiring and performance development.
- Advanced, hands-on proficiency in Figma , able to build and review production work directly, not just delegate it.
- Track record owning end-to-end delivery of web production projects in a structured design system.
- Strong understanding of responsive web design, reusable components, and modular page systems.
- Strong understanding of CMS or page-builder environments and production pipelines at scale.
- Strong process and QA instincts , able to set standards and catch issues before they become rework.
- Experience managing multiple concurrent projects, priorities, and stakeholders in a high-volume environment.
- Experience with AI design tools and driving their adoption.
- Experience supporting enterprise or large-scale marketing websites.
- Comfort operating as both a strategic owner and an individual contributor when the work demands it.
Benefits
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best.