Description
Overview
Library Page positions are educational opportunities for candidates currently enrolled as students in an accredited educational program. As a Library Page at The New York Public Library, you will assist patrons, provide exceptional customer service, and gain valuable experience working within a library system.
Responsibilities
Under the direction of a Page supervisor, the Library Page:
- Provides exceptional customer service and projects a positive attitude to the public
- Shelves and arranges books, CDs, DVDs, and other library materials in alphabetical and numerical order
- Answers in-person inquiries, helps patrons locate materials, and refers them to the appropriate place or person for assistance
- Assists patrons with basic computer, internet, and audio/visual equipment usage
- Locates and prepares library materials requested by patrons
- Assists staff with checking materials for damage and removing them from the shelves
- Helps set up public spaces for events and programs
- Performs other related tasks as needed
Requirements
- Currently enrolled as a student in a degree program/accredited school (high school, GED program, associate's degree, bachelor's degree, master's degree, etc.)
- Proper employment certificate for minors under 18 as required by NYS law
Skills
- Ability to accurately and efficiently sort and arrange items in alphanumeric order
- Strong organizational skills and ability to follow detailed instructions in a fast-paced environment
- Excellent customer service skills and ability to work with a diverse patronage
- Superb interpersonal and communication skills
- Strong problem-solving skills
- Demonstrated ability to work as part of a team
- Demonstrated reliability and professionalism
- Basic computer and basic technology skills such as Microsoft Office Suite and Google Applications
Benefits
- Access to the Library Page Fellowship Program, a career growth development program that provides resources for career readiness skills, career goal exploration, and on-the-job coaching, training, and mentorship
Schedule
- 19 hours per week, including evenings and Saturdays (variable schedule based on library needs and subject to change)
Physical Duties
- Moderate lifting required (up to 25 lbs)
- Pushing book trucks