IT Systems Analyst Advisor

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

As an IT Systems Analyst Advisor, you will lead the analysis and translation of complex business and functional requirements into system requirements and technical specifications across multiple initiatives. Your responsibilities will include:

• Leading the creation and review of detailed technical specifications and technical tasks, ensuring development teams have sufficient clarity to implement complex and cross-system solutions
• Translating highly complex and ambiguous business needs into scalable system requirements and technical specifications
• Defining processing logic, validations, exception handling, and expected system behavior for enterprise-level or cross-functional use cases
• Ensuring system requirements and technical specifications are complete, high quality, and aligned with delivery needs and enterprise standards
• Defining, reviewing, and providing guidance on system specifications, including data structures, interfaces, integrations, and data transformations
• Analyzing enterprise-wide system impacts, dependencies, and data flows across platforms
• Advising on and influencing solution architecture and design decisions
• Providing technical guidance to support backlog readiness, ensuring system requirements, dependencies, impacts, and technical considerations are sufficiently defined across teams
• Evaluating technical complexity, dependencies, risks, and trade-offs across initiatives and providing input to support prioritization and sequencing decisions
• Ensuring technical requirements and implementation remain aligned with approved business requirements and product direction
• Validating delivered functionality against system requirements, technical specifications, expected system behavior, and downstream impacts
• Leading or consulting on defect triage for high-impact or systemic issues
• Troubleshooting highly complex or cross-domain system, data, and integration issues
• Providing expert guidance on resolution of enterprise or high-risk issues
• Producing and governing high-quality documentation standards aligned with enterprise practices
• Establishing and driving best practices, frameworks, and standards for requirements analysis and system documentation
• Identifying and leading initiatives to improve processes, system efficiency, scalability, and data quality
• Acting as a subject matter expert and advisor, mentoring analysts and providing thought leadership across teams

Qualifications:

• Bachelor's degree in Information Systems, Computer Science, Engineering, or a related field from an accredited college or university preferred
• Ten (10) years of related experience or an equivalent combination of education and experience required
• Experience translating business requirements into technical or system specifications required
• Experience supporting system integrations, data flows, and application behavior
• Experience working in agile or hybrid delivery environments preferred
• Experience in enterprise or regulated environments preferred

Skills and Knowledge:

• Expert-level systems analysis and technical requirements documentation skills
• Strong ability to interpret complex business needs and translate them into scalable, high-quality technical solutions
• Deep experience defining interfaces, APIs, data models, and integrations
• Strong understanding of system architecture, dependencies, and enterprise data flows
• Ability to evaluate complexity, dependencies, risks, and technical trade-offs across initiatives
• Advanced analytical, problem-solving, and critical-thinking capabilities
• Ability to operate with a high level of autonomy and influence outcomes
• Strong collaboration and stakeholder engagement skills across Product, Business, Architecture, Development, QA, and Operations
• Excellent written and verbal communication skills

Work Environment:

• When applicable and appropriate, consideration will be given to reasonable accommodations
• Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
• Physical: Computer keyboarding, travel as required
• Auditory/Visual: Hearing, vision and talking

Compensation:

• The range of starting pay for this role is $87,179.00 - $122,052.00 - $156,923.00 USD Annual
• A comprehensive benefits package is offered including, but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits