Description
We are seeking a CLO Administrator (TSS Operations), NCT to join our team in Mumbai, India. As a CLO Administrator, you will be responsible for managing the Debt security lifecycle operations, supporting daily production, and ensuring operational performance aligns with business goals.
Key Responsibilities:
- Manage the daily calls with the Business/onshore, understand and articulate requirements from the onshore for the smooth functioning of the process.
- Responsible for addressing ad-hoc issues and client queries on a timely basis, ensuring all communications have been responded to before end of day.
- Ensure standard operating procedures and all documentation are updated regularly for your process to audit standards.
- Coach, mentor, develop and provide career development planning and opportunities to the team members.
- Conduct performance review and provide performance feedback to staff.
- Identify and reward performers through various recognition programs.
- Work collaboratively with different departments and stakeholders.
- Process improvement and redesign – proactively identify, analyze, and improve existing processes / process reengineering.
- Partner extensively with IT for system issues, system changes and enhancements and assist in requirements gathering and managing the execution.
Requirements:
- Bachelor’s degree in Business, Finance or related subject or equivalent work experience.
- 2 to 5 years of relevant work experience.
- Ability to analyze training needs and requirements.
- Excellent interpersonal communication and organizing skills to coordinate project activities.
- Good decision-making skills with appropriate response to high pressure situations.
- Ability to manage multiple task effectively and efficiently.
- Shift time - 2 PM to 11PM.
- Good written & verbal communication skills.
- MS Office skills (especially MS excel).
- Ability to deliver high transaction productivity and a high level of attention to detail.
What we offer:
- Best in class leave policy.
- Gender neutral parental leaves.
- 100% reimbursement under childcare assistance benefit (gender neutral).
- Sponsorship for Industry relevant certifications and education.
- Employee Assistance Program for you and your family members.
- Comprehensive Hospitalization Insurance for you and your dependents.
- Accident and Term life Insurance.
- Complementary Health screening for 35 yrs. and above.