Description
The Senior Manager, Internal Audit and Investigations is a key member of the TaskUs Global Internal Audit Team. The individual will be responsible for leading and managing the execution of comprehensive internal audit plans, including operational, financial, and compliance audits, as well as managing and conducting internal investigations into allegations of fraud, misconduct, and policy violations.
Key Responsibilities
Internal Audit
- Assist in developing and executing the annual risk-based internal audit plan
- Lead and/or supervise audit engagements from planning through reporting, ensuring adherence to professional standards
- Proactively assess and identify significant risks across the organization
- Prepare and present clear, concise, and timely audit reports to senior management and the Audit Committee
- Oversee the timely follow-up on audit recommendations
- Serve as a trusted advisor to management on matters of internal controls, risk mitigation, and corporate governance
Investigations
- Lead and conduct complex internal investigations in an independent, objective, and timely manner
- Conduct effective interviews, gather and analyze evidence, and maintain complete, accurate, and confidential investigation files
- Prepare detailed, high-quality investigation reports summarizing findings, conclusions, and recommended disciplinary or remedial actions
- Identify trends and control deficiencies arising from investigations and recommend process improvements
- Coordinate and liaise with Legal, Human Resources, Compliance, and external parties as required
Leadership and Team Management
- Manage, mentor, and coach a team of auditors and/or investigators
- Drive continuous improvement in Internal Audit and Investigations methodologies, tools, and reporting
- Build and maintain strong working relationships with management across all departments
Qualifications
- Bachelor’s degree in Accounting, Finance, Business Administration, or a related field
- Professional certification such as Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or Chartered Accountant (CA)
- Minimum 7-10 years of progressive experience in internal audit, public accounting, or a related financial/compliance field
- Minimum 3-5 years of management experience, leading audit or investigation teams
- Demonstrated experience in planning and conducting complex fraud/misconduct investigations
Required Competencies & Skills
- In-depth knowledge of IIA Standards, corporate governance frameworks, risk management principles, and financial reporting standards
- Exceptional ability to analyze complex data, identify underlying issues, and develop practical, risk-focused solutions
- Excellent written and verbal communication skills
- Uncompromising ethical standards, objectivity, and a high level of professional integrity
- Proven ability to conduct sensitive interviews, influence stakeholders, and manage conflict effectively