Description
We're building a world of health around every individual , shaping a more connected, convenient, and compassionate health experience.
As a CVS Health Store Team Leader, DL EL (STL, DL EL), you will be a single-unit retail leader responsible for leading your team to achieve operational and service excellence.
Primary Roles and Responsibilities:
- Cultivate and maintain a healthy talent pipeline, including oversight of front store and cross-trained colleague performance and development, contributing to career progression, involving hiring, training, performance management, and where required, termination of employment
- Ensure appropriate staffing to operate store successfully by scheduling to demand, consistently creating and publishing the schedule 3 weeks in advance, and maintaining financial stewardship of store labor spending
- Improve store performance measures (sales, service, loyalty, shrink, compliance, etc.) by coaching colleagues and working within the #OneTeam dynamic to identify and address barriers to operation
- Maintain a safe and high-quality working environment that complies with all regulatory and company standards
- Oversee timely and quality training of front store and cross-trained colleagues
- Conduct regular check-ins with all direct reports to track business goals and maintain team engagement
- Maintain a strong working relationship with Rx DL, Pharmacy Manager, pharmacy team, and any other in-store teams (e.g., Minute Clinic, etc.) to foster a #OneTeam mentality and support a holistic total store staffing pipeline
- Partner with FS DL to establish store priorities, implement new initiatives, and engage all colleagues
- Act as an ambassador for CVS Health through professional behaviors and positive engagement within the community
Education:
- High school diploma or general equivalent education (GED)
Required Qualifications:
- Must be 18 years of age
- 2+ years' experience in Store Team Leader role with CVS Health or equivalent retail leadership experience
- Completion of all required training for current role within required timeframe
- Currently enrolled in District Leader Emerging Leader (DL EL) program
- Ability to work flexible schedules including early morning and evening shifts according to store needs and operating hours; two closing shifts per week and four weekend shifts per month are required at a minimum
- Ability to lift and exert up to 50 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting
- Ability to stand and walk for an extended amount of time
Preferred Qualifications:
- Completion of Foundations for Leading (FFL) program
- Bachelor's degree preferred
- Pharmacy Technician Licensure
Anticipated Weekly Hours: 47.5
Time Type: Full time
Pay Range: $37.01 - $55.29
Benefits: This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.