Description
As a Technical Account Manager Architect at ClickHouse, you'll be the named technical lead for a small group of large customers in EMEA, guiding them from initial design decisions through production and growth.
Your responsibilities will include:
- Regular check-ins with 4-8 strategic accounts, including weekly, fortnightly, or monthly meetings, as well as quarterly health checks and business reviews
- Leading onboarding processes, focusing on schema and data modeling, table engines, ingestion, migration, and query design
- Ensuring performance and cost efficiency as customers grow, and helping them explore new use cases
- Collaborating closely with the Support team, owning escalations for your accounts, and working with Solutions Architects and Consulting Engineers as needed
- Documenting setup and configuration, creating knowledge base articles, and developing reference architectures
To succeed in this role, you'll need:
- 5+ years of experience in a hands-on, customer-facing technical role
- Deep expertise in data modeling, query performance, and integration on distributed or analytical databases
- Proficiency in SQL, with experience writing complex queries and tuning them
- Experience managing a small portfolio of high-touch enterprise accounts
- Hands-on cloud experience with AWS, GCP, and/or Azure, and working knowledge of Kubernetes
- Fluency in English and Hebrew
Nice-to-have skills include experience with ClickHouse, other analytical databases, and involvement in open-source projects.
The role offers a flexible work environment, healthcare benefits, equity in the company, flexible time off, and a home office setup allowance.