Description
As a Senior Enterprise Sales Engineer, you'll serve as a trusted technical advisor and strategic partner to both customers and Sales. You'll lead complex technical evaluations, align solutions to business outcomes, and help shape deal strategy in high-impact opportunities. This role goes beyond delivering demos - you'll own the evaluation experience end-to-end, influence key stakeholders, and help drive successful outcomes across enterprise accounts.
What You'll Do:
- Own the technical strategy across your accounts as a peer to the Account Executive
- Own the technical explanation behind consumption movement in your accounts
- Lead discovery in every meeting, not only in discovery meetings
- Deliver engaging product demos, technical presentations, solution workshops, etc.
- Full ownership of the technical evaluations (POVs) end-to-end
- Identify, develop, and leverage technical champions across multi-stakeholder environments
- Contribute to product direction through active participation in structured product and engineering field feedback sessions
- Drive operational excellence by ensuring activity, deal progress, and customer interactions are accurately documented and up to date in related systems
- Identify and proactively resolve technical and organizational blockers by collaborating across Product, Support, and GTM teams
- Contribute to team enablement by mentoring peers, sharing best practices, and creating reusable assets that scale knowledge across the region
Who You Are:
- 7+ years of experience in Sales Engineering, Solutions Engineering, or a technical customer-facing role within an enterprise environment
- Skilled at influencing and adapting communication across technical, business, and executive audiences
- Advanced background in public cloud (AWS, Azure, GCP), Kubernetes, APM/tracing, security, developer experience, observability
- Strong communication skills, with the ability to explain technical concepts to a range of audiences
- Experience displacing or consolidating away from an entrenched incumbent inside an account
- A consultative, outcome-oriented approach to problem-solving and customer engagement
- Demonstrated depth over breadth
- Experience mentoring peers or contributing to team enablement initiatives
- Demonstrated capability of utilizing AI tooling and scaling it
- Growth mindset of embracing change and being curious
- Willingness to travel as needed to support customer engagements
Benefits and Growth:
- Best-in-breed onboarding
- Generous global benefits
- Intra-departmental mentor and buddy program for in-house networking
- New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
- Continuous professional development, product training, and career pathing
- An inclusive company culture, able to join our Community Guilds and Inclusion Talks