Description
As a Senior Outcome Technology Delivery Manager, you will be accountable for delivering outcomes through technology products and services across multiple teams.
You will set up your teams for success and represent the delivery of outcomes to stakeholders and suppliers, building successful relationships across and beyond the organisation.
You will ensure that decisions across teams are made efficiently and effectively by helping teams engage appropriately with governance.
As a senior member of the Home Office Technology Delivery community, you’ll share knowledge and experience with colleagues across the department and wider Government, building skills and applying good practice and standards.
You will support the UK’s security and prosperity through the products and services that you help to deliver.
The role involves working on the Cerberus programme, which is a strategic targeting capability for identifying, investigating, and acting on risk at the border.
The programme is at a pivotal point, with critical delivery milestones over the next six months that will enable the safe transition of operational users and establish Cerberus as the primary Air Passenger targeting platform.
Alongside this immediate delivery challenge is an exciting opportunity to shape the programme’s future direction, using AI, automation, and better use of data to improve the speed, quality, and effectiveness of targeting and deliver better outcomes for Home Office Intelligence.
Main Responsibilities:
- Coordinate delivery of technology outcomes across multiple teams, creating and maintaining realistic plans and keeping delivery on track within quality, cost, and time constraints.
- Remove blockers to success, managing stakeholders and engaging with governance as appropriate.
- Develop motivated, functioning teams, empowering collaboration and delivery while giving direction and constructive feedback.
- Help teams to understand, prepare for, and engage with governance, and monitor the completion of actions required following governance decisions.
- Ensure that risks are identified, and their impact and probability are understood.
- Identify and understand stakeholder groups and their needs.
- Develop stakeholder engagement strategies and plans and lead teams in executing them.
- Act as a routine contact point for suppliers involved in delivery.
Essential Skills:
- Facilitating the delivery of complex technology products and services throughout their lifecycle
- Bringing people together into motivated, collaborative teams, identifying and rectifying issues in the team dynamic
- Engaging effectively and efficiently with governance processes
- Identifying, prioritising, and managing risks, issues, and dependencies
- Leading teams in understanding and communicating with technical and non-technical stakeholders, managing stakeholder expectations, resolving issues, and improving relationships
- Monitoring the performance of suppliers and acting as a point of contact with them
Benefits:
- Salary: £62,732 - £73,406 per year
- A Civil Service Pension with employer contribution rates of at least 28.97%
- In-year reward scheme for one-off or sustained exceptional personal or team achievements
- 25 days annual leave on appointment, rising with service
- 8 days of public holidays, plus 1 additional privilege day