Community Health Worker

We are seeking a Community Health Worker (CHW) to join our team at Oak Street Health. As a CHW, you will act as a bridge between our patients, community, and medical systems to remove barriers and increase wellness across all life domains.

Core Responsibilities:

• Establish and maintain strong interpersonal relationships with patients, community organizations, team members, and partners to coordinate patient needs
• Manage patient referrals defined by the care team and collaborate with the Medical Social Worker on action plans
• Facilitate communication between all identified parties involved in patients' care as needed
• Form relationships with and build an inventory of local community organizations that may benefit our patients
• Connect patients to state and local community resources related to housing, transportation, food, and activities of daily living among other social and physical barriers to health
• Assist patients with completion of applications for accessing eligible benefits and resources
• Promote goal setting and achievement to improve patients' quality of life and self-efficacy with patients
• Meet with patients in patient-centered and patient-preferred locations
• Community Health Workers should plan to spend about half of their time outside of the center in patient-centered locations; this means having access to a reliable means of transportation to do so is required
• Drive engagement with high-risk individuals
• Complete referrals to organizations and agencies as needed
• Deliver culturally appropriate health education in areas where OSH has provided competency training to the CHW
• Support care team decision-making through participation in interdisciplinary team meetings
• Document interactions with patients in electronic medical records in a timely manner while maintaining HIPAA standards and confidentiality of protected health information
• Manage time, set priorities, work independently, and collaborate effectively with an interdisciplinary medical team

Requirements:

• Minimum of 1 year of experience in healthcare, community-based, case management, or social service environment
• Strong oral and written communication skills
• Ability to manage multiple priorities while maintaining a positive attitude
• Dedication to serving the community and building meaningful relationships
• Proficient computer skills
• Access to reliable transportation and ability to travel throughout the community to various locations
• US work authorization

Preferred Qualifications:

• Fluency in language that is commonly spoken in the community when necessary
• Experience working on multidisciplinary teams with organizations, agencies, patients, and community members
• Knowledge of community resources and resource navigation
• Community Health Worker certification or Associates or Bachelors in a related field is a plus
• Experience utilizing electronic medical record systems
• A problem-solving orientation and a flexible and positive attitude

Salary and Benefits:

• The typical pay range for this role is: $18.50 - $31.72 per hour
• This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families.