Description
The Senior Liability Claims Adjuster is responsible for investigating, evaluating, negotiating, and resolving complex and high exposure liability claims.
Key Responsibilities:
- Conduct prompt, accurate investigations of liability claims, interviewing all relevant parties to obtain loss event facts and establish liability.
- Analyze claim exposures, determine proper courses of action, and settle claims, evaluating evidence within applicable legal frameworks.
- Interact extensively with various parties involved in the claim process.
- Develop settlement/litigation/defense strategies, working with defense attorneys and clients.
- Handle claims consistent with best practices, client and company policies, and regulatory requirements.
- Document and communicate claim activity timely and effectively.
- Utilize a system diary to keep claims files current.
- Create, edit, and revise correspondence to other parties as necessary.
- Identify, evaluate, and handle risk transfer on liability claims.
- Identify and notify responsible third parties of potential exposures.
- Examine and address claim file reserves for accuracy.
- Prepare for and assume lead roles in mediations, arbitrations, and trials.
- Formulate problem-solving platforms for claim resolutions.
- Produce and review claims and status reports with the client.
- Maintain current knowledge of laws and statutes pertinent to liability claims handling.
Skills, Knowledge & Expertise:
- Experience handling all aspects of liability claims and subrogation.
- Extensive knowledge of applicable statutes, industry standards, and practices.
- Ability to negotiate claim settlements and interpret documentation.
- Effective computer operation and claims software skills.
- Self-directed with excellent organizational, communication, and customer service skills.
- Demonstrated experience managing complex, litigated, and high-severity claims.
Minimum Qualifications:
- Active Florida All-Lines Adjuster License (5-20 or 6-20).
- Minimum of five years handling liability claims and subrogation.
- General liability, auto liability, complex, and professional liability claims experience.
Preferred Qualifications:
- Bilingual (Spanish).
- Experience handling Public Entity claims and exposures.
- Industry designations such as AIC, CPCU, or equivalent.
Benefits:
- Medical, dental, and vision plans.
- 401(k) plan with employer matching.
- Time-off policies, including Discretionary Time Off (DTO) and Paid Time Off (PTO).
- Paid holidays.
- Life insurance and disability coverage.