Description
We are seeking a hardworking and enthusiastic Receptionist to join our team at Health Partners at Violet Melchett, a busy 10,900 patient GP practice located in Chelsea, London.
The successful candidate will have previous experience in a patient-facing role, although general practice experience is desirable but not essential.
Key responsibilities include:
- Meeting and greeting patients
- Answering telephone calls from patients
- Processing repeat prescription requests
- Dealing with queries from patients and other service providers
- Processing online requests from patients
- Other administrative duties associated with patient care
The ideal candidate will have:
- Confident telephone manner
- Excellent communication skills
- Excellent IT skills
- Extensive customer service experience
- Attention to detail
- Ability to work under pressure
- An empathetic nature
- A positive can-do attitude and willingness to learn
- Ability to work harmoniously with patients and staff
- Be proactive in fostering a positive working environment
The salary for this permanent, full-time role is negotiable depending on experience.
The practice is located at 30 Flood Walk, Chelsea, London SW3 5RR, and the successful candidate will be required to work mainly at this location, with occasional work at the Earls Court site.