Description
At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love.
As a Local Search Coordinator, you will play a key role in delivering local search management services, from initial client onboarding and data implementation to ongoing maintenance across the web.
Responsibilities
- Optimize Local Visibility: Apply local SEO tactics to boost search rankings and overall brand visibility for client locations.
- Onboard & Configure Clients: Set up new client data within our platform and manage end-to-end data submission workflows.
- Ensure Quality Control: Proactively detect, research, and resolve data inconsistencies to preserve data integrity across search engines (Google, Bing, Facebook, Yelp).
- Support Account Management: Partner with Account Managers to execute local initiatives and resolve client support inquiries efficiently.
- Manage Multi-Account Projects: Maintain schedules and deliverables across assigned customer accounts in a fast-paced setting.
Requirements
- 1+ years of customer service, data entry, or time management experience.
- Demonstrated computer savvy with proficiency in MS Excel (advanced Excel skills preferred).
- Strong track record of managing multiple priorities under tight deadlines.
- High school diploma or equivalent required (Bachelor's degree preferred).
- Experience or strong interest in Local Search / Local SEO is a major plus.
Benefits
- Comprehensive Health Coverage: Top-tier medical, dental, and vision health plans.
- Skill & Career Development: Opportunities to learn specialized digital marketing tools and scale your career in SEO operations.
- Paid Time Off & Holidays: Generous paid time off, sick leave, and company holidays.
- 401(k) Retirement Plan: Matching company contributions to support your long-term financial health.