Description
We are seeking a high-caliber Manager of Product Management to build the developer engagement platform, diagnostic feedback tools, and automated change control workflows for the Alaric Ecosystem.
This role focuses on the critical human-in-the-loop experience when tests fail. When Alaric identifies an incompatibility or regression, this product manager owns how app and agent owners are alerted and empowered to act. You will build the self-service tooling that makes it effortless for application teams to inspect failure diagnostics, rerun targeted test suites, and re-validate their changes. Additionally, you will turn manual change governance policies into automated, software-driven release approval guardrails.
Key Responsibilities:
- Developer Feedback & Diagnostic Tooling: Architect the product strategy for test failure notifications and diagnostic reporting. Build developer-friendly interfaces and integrations (Slack, Teams, Jira, webhooks) that deliver rich failure context directly to the responsible app/agent owners.
- Self-Service Re-Validation Experience: Build standardized tools that allow application owners to quickly react to test failures. Create easy-to-use self-service capabilities (one-click reruns, targeted test suite triggers, local/on-demand validation) so owners can rapidly verify their fixes without waiting on full platform cycles.
- Continuous & "Always-On" Monitoring Feedback: Own the developer workflow for background, synthetic, and "always-on" test failures. Ensure non-blocking or asynchronous test failures are intelligently routed, tracked, and prioritized for application teams before they turn into major productivity blockers.
- Automate Change Governance & Release Gating: Operationalize Capital One's endpoint change control process. Replace manual approval bottlenecks with software-driven release gates that automatically track test execution, verify that failing tests have been re-run and passed, and grant release approvals based on data-driven risk scores.
- DevEx & Governance Analytics: Define and track key usability and operational metrics such as Time-to-Acknowledge (TTA), re-test velocity, change gate throughput, and developer satisfaction (NPS) with the feedback tools.
Capital One Product Framework:
In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product Management:
- Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
- Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
- Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
- Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
- Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment
Basic Qualifications:
- Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
- A Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing
OR
- Bachelor's degree in any field and at least 3 years of Product Management experience
Preferred Qualifications:
- Experience translating business strategy and analysis into consumer facing digital products
The minimum and maximum full-time annual salaries for this role are listed below, by location:
Chicago, IL: $149,800 - $171,000 for Manager, Product Management McLean, VA: $164,800 - $188,100 for Manager, Product Management New York, NY: $179,700 - $205,100 for Manager, Product Management Richmond, VA: $149,800 - $171,000 for Manager, Product Management