Description
We are looking for a Manager of Product Management to lead the front-end design of customer application experience for Capital One Personal Loans.
As a Manager of Product Management, you will lead the front-end design of customer application experience for Capital One Personal Loans. Your focus will span from the moment a customer lands on the initial application page,whether responding to a targeted invitation or arriving via non-solicited organic traffic,through to the critical offer selection screens. You will be accountable for driving our UI/UX experimentation roadmap, partnering deeply with Design and Credit Risk and Analytics partners to test things such as offer customization, visual layouts, and counter-offer experiences.
In this role, you’ll be accountable for:
- Executing the experimentation roadmap for the upfront application entry points, partnering with Design, Credit Risk and Analytics to launch, monitor, and scale A/B tests that expand into new segmentations and optimize conversion for all customer segments
- Optimizing the offer selection and counter-offer UX, ensuring that complex financial choices are presented clearly, transparently, and intuitively to the customer
- Leveraging AI for rapid prototyping to quickly translate user insights and funnel data into crisp product requirements, user stories, and acceptance criteria for our engineering delivery teams
- Collaborating closely with Tech, Design, and Marketing counterparts to ensure seamless frontend execution and bulletproof tracking of user behavior across screens
- Ensuring a well-managed delivery process, proactively tracking bugs, production health, and compliance requirements for the upfront application screens
Capital One Product Framework
In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product Management:
- Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
- Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
- Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
- Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
- Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment
Basic Qualifications:
- Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
+ A Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing
- OR
+ Bachelor's degree in any field and at least 3 years of Product Management experience
Preferred Qualifications:
- Experience translating business strategy and analysis into consumer facing digital products
Salary Information:
The minimum and maximum full-time annual salaries for this role are listed below, by location.
- McLean, VA: $164,800 - $188,100 for Manager, Product Management
- Riverwoods, IL: $149,800 - $171,000 for Manager, Product Management
- Anytown, IL: $149,800 - $171,000 for Manager, Product Management
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).