Description
At Salesforce, you will play a crucial role in driving successful outcomes for strategic customers as an Agentforce/Data Cloud Success Architect, leveraging technical expertise in data and analytics.
Responsibilities:
- Be a trusted Agentforce/Data Cloud subject-matter expert for the broader Success Architect organisation
- Engage with Signature and Strategic customers to evaluate and recommend optimisation strategies for technical architecture, dev/ops, performance, and solution design specific to Agentforce/Data Cloud
- Identify and evaluate capability gaps for standard product capability or identify creative Architect solutions through customisation
- Facilitate and influence Executive stakeholders while aligning technology strategy to business value and ROI
- Run playbooks aligned with the Success Architect engagement catalog, tailored to Agentforce/Data Cloud customers
- Build strong relationships with internal and external business partners, contributing to broader goals and growth
- Drive thought leadership through mentoring and knowledge sharing
Requirements:
- Minimum of 4 years relevant industry experience
- Demonstrated success in implementing CDP/AI projects
- Ability to guide customers through complex AI/Data implementations
- Good understanding of data modelling, integration, and data governance best practices
- Excellent communication skills and ability to work collaboratively with cross-functional teams
- Ability to facilitate discussions and translate technical concepts into tangible business value and ROI
- Proactive and self-starting attitude with the ability to manage tasks independently
- Professional-level fluency in English, both written and spoken
Benefits:
- Office-flexible work arrangement
- Opportunity to work with cutting-edge AI technology
- Collaborative and diverse work environment
- Support for professional growth and development