Description
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.
As a Target Security Specialist, you will play a crucial role in keeping our guests, team, and brand secure and leading through crisis events. You will protect profitable sales by mitigating shortage risks, preventing and resolving theft and fraud to ensure product is available for our guests. You will also build relationships inside and outside of Target, including store leaders and public safety officials, inclusive of law enforcement.
In this role, you will gain skills and experience in:
- Using intelligence-led tactics to keep team members and guests safe and secure
- Crisis response, safety, and crowd management; providing support to both guests and team members
- De-escalation as well as experience with physical security controls and culture
- Using Target's video surveillance system
- Timely and accurately documenting cases using case management systems
A typical day as a Target Security Specialist will include:
- Creating an Easy, Inspiring, and Friendly guest experience by delivering on commitments
- Greeting guests, helping them find what they need, and resolving issues to ensure a smooth, easy shopping experience
- Actively supporting team efforts and assisting peers in other areas while maintaining a positive and respectful attitude
- Adjusting to business and guest needs to deliver an easy and inspiring guest experience
- Promoting a physical security culture for our team members and guests by assessing and maintaining safe and secure standards throughout the store, including exterior property
- Responding to and accurately documenting security incidents in a timely manner
- Appropriately responding to guest issues to provide a safe and secure environment for our team members and guests
- Leveraging de-escalation tactics and resources when responding to security incidents across the store
- Conducting merchandise theft recoveries and providing theft apprehension support as needed, strictly adhering to AP policies
- Preventing theft and shortage at the front of the store by performing merchandise receipt checks while adhering to AP policies, as well as recognising and communicating trends
- Submitting appropriate documentation in the case management system for all incidents following AP policy and procedures
- Understanding and appropriately using Target's video surveillance system
- Demonstrating a culture of ethical conduct, safety, and compliance
- Working in a safe manner at all times; complying with all safety policies, best practices, and training; reporting hazards and correcting where possible
This may be the right job for you if:
- You enjoy interacting and helping others, including guests that shop in our store and fellow team members you work with
- You thrive in a fast-moving, highly active, and physically demanding role, where teamwork, flexibility, and creative problem-solving are key to success
- You are open to working a flexible work schedule with varying hours, days, or shifts (including nights, weekends, holidays, and other peak shopping times)
To be considered for this role, you must:
- Be at least 18 years of age or older
- Have a high school diploma or equivalent
- Meet any state or local licensure and/or other legal requirements related to the position
- Have a welcoming and helpful attitude toward all guests and other team members
- Be able to communicate on multiple frequency devices and operate handheld scanners and other technology equipment as directed
- Have effective communication skills
- Be able to work both independently and with a team
- Manage workload and prioritise tasks independently
- Be capable of remaining focused and composed in a fast-paced environment and accomplishing multiple tasks within established timeframes
We offer competitive benefits, including financial and education benefits, well-being and more. Find out more at https://corporate.target.com/careers/benefits.