Description
The Technical Supervisor will lead the team to meet technical development objectives, providing supervision, technical support, and training.
Key Responsibilities:
- Provide supervision, training, and technical support to the team.
- Handle a reduced caseload.
- Ensure compliance with benchmarks set by Keoghs and clients.
- Identify and implement learning activities for team members.
- Ensure effective communication with the team.
- Assist with reviewing client complaints.
- Complete projects and process updates.
- Ensure compliance with the SRA Code of Conduct 2019.
Skills, Knowledge & Expertise:
- Experience in handling disease claims (Essential).
- Technical sign-off on litigated NIHL matters (Essential).
- Proficient in all stages of the litigation process of disease claims (Essential).
- Excellent listening and verbal communication skills.
- Prior experience of leading a project or team in the insurance/legal sector (Desirable).
- Proficient in MS Office and experience of using a Case/Claims Management system.
Benefits:
- Davies Incentive Plan
- 25 days holiday per year
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support, and virtual wellbeing
- Death In Service
- Pension Contribution
- Employee Resource Groups
- Employee Volunteering Programme
- Cycle to Work Scheme
- Tech Scheme
- Season Ticket Loan
- Gym Flex
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions
- Discounts at local retail outlets