Description
As a Sales Engineer (SE) at Samsara, you'll be part of a diverse group of technically-minded folks working together to bring our unique connected operations technology to customers.
Your efforts will result in real-world impact,helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
In this role, you will:
- Assist the Global Sales Team with their technical inquiries and tasks by monitoring and maintaining an inbound question queue
- Assist with technical trials across Samsara's Sales Engineering team as necessary to convey the value of a Samsara solution within a prospect's operation
- Create software scripting solutions and integrations where appropriate to assist with technical proof of concepts
- Be available for internal Q&A from Samsara account teams requesting technical assistance on behalf of their customers
- Produce and manage digital content to assist with product learning, product adoption, hardware installation, and software configuration
- Update and manage internal hardware and software lab infrastructure, both in office and remote kits
- Coordinate and participate in new product testing activities
- Gather and highlight industry-specific customer use cases for Samsara solutions by working with technical sales teams
- Coordinate cross functional communication to ensure prospect success (RFP responses, Product Feature Request management, Customer Support triaging, etc.)
An ideal candidate would:
- Have a BS in Electrical Engineering, Computer Science, Mechanical Engineering, Industrial Engineering, or related discipline
- Have 1+ years experience working with customers in a pre-sales or support capacity
- Be able to explain complex technical concepts to non-technical audiences
- Have a basic understanding of electronics and electrical systems
- Be well-versed in one of the following: cloud software, networking, automation and control systems
- Have experience tinkering with hardware gadgets, sensors, or vehicles
- Be a bilingual French speaker
The compensation range for this role is $77,350-$104,000 USD per year.
At Samsara, we provide a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more.