Description
ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life.
As a Program Manager on our GTM Programs team, you will drive strategic programs that directly support the CRO's revenue priorities and operational excellence across the go-to-market organization. Backed by intelligent automation that eliminates administrative overhead, you'll spend your time where it matters most: shaping program strategy, aligning cross-functional executives, managing risk, and ensuring GTM initiatives deliver measurable business impact.
Program Strategy & Delivery
- Own end-to-end delivery of GTM programs directly tied to CRO and GTM leadership priorities (e.g., pipeline generation, sales productivity, territory/segmentation, GTM systems, compensation/quota initiatives), ensuring alignment to business goals, not just scope/timeline/budget.
- Translate ambiguous executive priorities into structured program plans, phased roadmaps, and clear success metrics.
- Independently manage a portfolio of concurrent, cross-functional programs spanning Sales, Marketing, Customer Success, RevOps, and GTM Technology.
- Proactively identify, quantify, and mitigate program-level risks and dependencies; escalate strategically with recommended options, not just problem statements, to senior leadership.
- Lead change management for new processes, tools, and org changes, driving adoption across GTM teams.
- Run executive-level program reviews, steering committee updates, and cross-functional working sessions; drive decisions and hold owners accountable to action items.
- Serve as a trusted advisor to functional leaders, connecting program-level work back to broader GTM/CRO strategy.
Process & Workflow Optimization
- Leverage AI-driven automation and modern productivity tooling to eliminate manual PM overhead and maximize time spent on judgment-based, strategic work.
- Use data (Salesforce, Smartsheet, BI tools) to monitor program health, surface trends, and inform leadership decisions, going beyond status reporting into insight generation.
- Identify systemic inefficiencies across GTM workflows and lead process redesign efforts, partnering with GTM Ops and GTM Technology teams.
- Continuously evaluate and pilot new intelligent tools to raise the bar on program management maturity across the team.
What You Bring
- 5+ years of program/project management experience, with demonstrated ownership of cross-functional, business-critical initiatives (SaaS or tech environment strongly preferred).
- Track record of managing programs with direct executive/senior-leadership visibility and competing priorities.
- Strong business acumen, able to connect program execution to revenue and GTM strategy, not just deliverables.
- Excellent judgment in risk identification and escalation; comfortable making recommendations, not just surfacing issues.
- Sharp written and verbal communication skills, including experience presenting to senior/executive stakeholders.
- Demonstrated success driving change management and adoption across diverse, sometimes resistant, stakeholder groups.
- Highly organized, self-directed, and comfortable operating with ambiguity in a fast-paced, high-growth environment.
AI & Innovation Mindset
- Fluent with AI-enabled productivity and automation tools; treats them as core infrastructure for how you manage programs, not a nice-to-have.
- Actively seeks ways to apply automation/AI to reduce administrative burden and increase strategic capacity across the team.
- Growth-oriented and curious; quick to adopt and champion new tools and ways of working.
Benefits
We offer holistic mind, body and lifestyle programs designed for overall well-being.