Description
The Analyst, Live Service is responsible for pre and post trade operational support for the London Stock Exchange and Turquoise markets.
The Live Service Team provides real-time, first-line operational support and middle office functions across both markets.
Key responsibilities:
- Support extended-hours trading operations and incident management
- Undertake Market Recovery actions for both London Stock Exchange and Turquoise markets
- Provide real-time support of market activities across LSE and Turquoise Equities Markets
- Identify and minimize risks of pre and post trade operations
- Manage and maintain real-time static and dynamic instrument and reference data
- Act as first-line operational support for clients
- Collaborate effectively across products, teams, and business areas
- Desk coverage is from 6.00 am to 2 am (Manila Time) covered by three separate shifts
- Some weekend and bank holiday coverage required
The ideal candidate will have:
- Minimum experience of 2 years in a similar role supporting financial clients with proven customer service skills
- Accuracy, attention to detail, and the ability to work to deadlines whilst under pressure
- Ability to work flexibly across extended trading hours
- Knowledge of equities and financial markets
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days, and wellbeing initiatives.