Description
Epiq is seeking an eDiscovery Technical Specialist to join their dynamic service-driven culture in Zurich. The Technical Specialist role is responsible for providing technical support to eDiscovery projects throughout the EU.
The contract will be for 6 months with the possibility of extension.
Responsibilities and Essential Functions:
- Participate in consultation with clients to discuss project specifications, workflow and/or issues
- Maintain proper chain of custody at all times
- Export and package deliverables for review platforms or subsequent processing
- Provide troubleshooting services to clients
- Develop, enhance and maintain operational processes and procedures to ensure consistent, correct, complete and timely collection and processing of specified sources
- Provide daily status reports to Project Managers or clients
- Document actions taken while performing data collection and processing tasks
- Maintain tracking reports for all data collected and processed
- Potentially work additional hours beyond regular schedule to meet customer commitments which may include evenings, weekends and/or holidays
- Perform other litigation support tasks as necessary
- Perform data collections using industry standard tools such as: Discovery Accelerator, M365 Purview etc., (training provided)
- The successful candidate will be required to work with Epiq teams in the UK, EU, US and Asia Pacific
Required Characteristics / Qualifications:
- Fluent level of spoken and written German - advantageous but not required
- Experience in an IT role - advantageous but not required
- Bachelor’s degree in information technology or related field, or equivalent experience
- Strong written and oral communication skills
- Ability to work in a fast-paced environment both as a team player and independently
- Ability to handle multiple projects simultaneously from a technical and client facing aspect
- Strong analytical/critical thinking and problem solving
- Ability to create documentation on complicated tasks to create repeatable processes
- Working knowledge of industry standard litigation support databases/tools, preferably in a hosted environment, e.g. Relativity, Ringtail, Nuix etc., advantageous but not required
- An understanding of the Electronic Discovery Reference Model (EDRM) - advantageous but not required