Description
About the role:
As a Director, EMEA Ocean Operations at Flexport, you will lead and develop a leadership team of Senior Managers and Managers who run Ocean Operations teams across EMEA. You will be accountable for organisation design, hiring plans, and succession planning. You will own end-to-end EMEA ocean gateway operations across all markets, define and deliver the multi-year EMEA ocean strategy, and build and drive the EMEA ocean automation roadmap.
Responsibilities:
- Lead and develop a leadership team of Senior Managers and Managers
- Own end-to-end EMEA ocean gateway operations
- Define and deliver the multi-year EMEA ocean strategy
- Build and drive the EMEA ocean automation roadmap
- Act as the senior operations voice to EMEA Operational Excellence, Global Product, and Engineering
- Report to the EMEA Head of Operations and serve as a member of the EMEA Senior Leadership Team
- Partner with EMEA commercial leadership and global operations leaders
- Hold executive-level relationships with key clients, carriers, and partner operators
- Use data to find bottlenecks and root causes
- Own the long-term capacity plan and P&L
Prerequisites:
- BA/BS degree in Logistics, Supply Chain Management, or equivalent experience
- Proven track record of measurable business results
- 10+ years of experience in cross-border supply chains, logistics, and/or freight forwarding
- 5+ years of people management experience
- 3+ years in customer-facing roles
- Experience running operations across several countries
- Technology-first mindset
- Excellent English; ideally other European languages
- Excellent technical skills (e.g., Excel, Looker)
- Owner's mindset and strong discipline
- Customer obsession
- Operator at heart
What's in it for you:
- Opportunity to contribute to a fast-growing company
- Daily catered lunches, breakfast, snacks, and soft drinks
- Commute expenses covered
- Amazing office in Amsterdam
- 25 working days of vacation
- Health insurance
- Defined pension contribution scheme
- Equity program
- Employee Assistance Program
- Parental leave benefit